GetDockPay is a detention app for owner-operators, leased-on drivers and small fleets. The driver taps each step at the shipper or receiver, and the app builds a detention invoice with the time record, the math, a map of the stop and links to the BOL photos. When a driver factors, your remit-to details print on it. We don't factor, and we don't buy or fund invoices.
Detention is common, and much of it goes unpaid. ATRI's 2024 detention study found drivers were detained at 39.3% of stops. Fleets billed detention only 75% of the time, and only 55% of those invoices were paid. Before they pay, brokers generally ask for proof of the times: GPS time stamps, in and out times on the BOL, and a detention request on file. The app puts that paperwork together as the stop happens, so your client isn't rebuilding it from memory days later.
Here's part of one, from a demo stop in the app:
Each invoice also states that detention is billed as an accessorial under the rate confirmation, and that the carrier will provide the underlying record on request.
Sending is the driver's call. On every plan, the driver can export the invoice PDF from the app and send it to you the way they send you other paperwork: email, text or your upload portal. The app can also email the invoice to the bill-to party, with your remit-to line on it. That's a Pro feature, and a free account's first send is included.
GetDockPay doesn't send records to factoring companies on its own. Drivers choose what to share.
Three ways to start. None of them costs you anything.
We'll set up a download link just for your carriers and share the click numbers with you. Free Download. No credit card required.
A short guide for your carrier blog or newsletter on getting detention paid: what the rate con needs to say, what to record at the shipper or receiver, and what to send you.
Do you advance detention billed on the invoice, or linehaul only? What proof do you need? If the broker never pays it, is it charged back? Do accessorials slow approval? Your answers shape what we tell drivers who factor.
Email info@getdockpay.com or call (877) 614-3836.
No. GetDockPay LLC makes the app. We don't factor, buy invoices or advance money, and we don't take a cut of a driver's detention pay.
Only if the driver sends the invoice from the app. Then the bill-to party gets the invoice by email, with the remit-to line the driver entered. With Pro, up to three reminders follow on day 3, 7 and 14, unless the driver marks the claim paid or denied first. A driver who sends paperwork through you can export the PDF and send it to you instead.
The driver. Stops and invoices stay in the driver's account, and the driver decides what to send and to whom. GetDockPay doesn't send records to factoring companies, and we don't sell personal information (privacy policy).
Free Download. No credit card required. The free plan logs stops with GPS stamps, does the detention math, keeps the BOL photos and builds the invoice PDF. Pro is $24.99 a month or $239.99 a year and adds features such as the app emailing the invoice (a free account's first send is included) and the follow-up notices. See pricing.
Put your factor's details under Profile → Edit Profile → Remit payment to. They print on your invoice. Then ask your factor how they handle detention: some advance only what's on the rate con, so a revised rate con that includes detention helps. More in the FAQ.
Try GetDockPay free, no credit card required.
