Stop working for free at the dock. Get paid for your detention time.
With Pro, a reminder to tap Arrived when you pull in. Claim packet with GPS proof. Automatic follow-ups on day 3, 7 and 14.
✓ Free plan, no card • Pro $24.99/mo for arrival reminders and sending claims • iPhone & Android
Detention is linked to $1,281–$1,534 a year in lost pay for each for-hire truckload driver, per the U.S. DOT Inspector General (2018).
Detention is quietly draining your paycheck
Every hour you sit waiting at a shipper or receiver past your free-time window is money you've earned. Most of it never gets claimed — because it never gets documented.
Sources: U.S. DOT Inspector General, ST2018019 (2018) · ATRI, Costs and Consequences of Truck Driver Detention (2024)
Five hours at the dock. Three of them billable. None of them documented.
That gap is the whole problem — and the whole product.Get paid in 3 steps
GetDockPay turns your wait time into a documented, defensible claim — in seconds, right from the cab.
Log your stop
Tap Arrived when you pull in (with Pro, your phone reminds you when you get there), then Dock In and Departed. Each tap stamps the time and GPS position, giving you rock-solid proof of detention.
Create your claim
GetDockPay calculates exactly what you're owed based on your free-time window and hourly detention rate — no math, no guesswork.
Send & get paid
Send your claim to your broker or carrier and track it until you mark it paid or denied. No more claims slipping through the cracks.
See it in action
Real footage from the app. Some clips were recorded before the 1.1 update, so your screens may look a little newer.
1Log your stop
GPS grabs the facility. Tap to timestamp arrival, dock-in, and departure.
2See what you're owed
My Claims shows what's pending and what's settled this week. Open a claim for the amount, the load, the dock times and where it stands.
3Send & get paid
Proof package auto-built. Send the claim to the broker by email in one tap.
Two scores. One decision: take it, or pass
Every stop and every claim filed through GetDockPay feeds two community scores — built from real drivers, not press releases. Free shows them for the brokers and facilities you work with; Pro opens the full directory so you can check any rated broker before you book.
Dock Score will you sit?
How long drivers actually wait at that facility — and how often it blows past your free time.
- <2hIn and out — free time rarely breached. Book it without padding your day.
- 2–4hPlan for detention — start documenting the minute you pull in.
- 4h+This dock eats your day — price the wait into the load, or pass on it.
Broker Pay Score will you get paid?
The broker on your rate confirmation is who owes you detention — not the dock. This is their track record on actually paying it.
- 80%+Good payers — claims paid, and paid fast. See their average days to pay.
- 50–70%Mixed payers — get detention terms in writing before you roll.
- <50%Poor payers — they will fight the bill. Price the load accordingly, or skip it.
Claims filed, average days to pay, percent actually paid — the numbers brokers hope you never compare notes on.
Why drivers use GetDockPay
Built by people who understand that documentation is the difference between getting paid and working for free.
Timestamped proof
GPS-stamped records of arrival, dock-in and departure, taken the moment you tap, that stand up when a broker pushes back on your claim.
Auto-detect arrivalPro
Pick the facility and your phone watches a zone around it. Pull in and you get a reminder to tap Arrived; pull out and one to tap Departed. Nothing is logged until you tap.
Instant detention math
Enter your rate once and GetDockPay calculates exactly what you're owed the moment free time runs out.
A dock timer in your pocketPro
A timer on your free time from your Arrived tap (live on Android), an alert when it runs out, and a running total every hour after that: 5 hours, 2 free, 3 billable at $75 = $225.
Claims built to get approved
Clean, complete claim packages with the times, the BOL photo and your notice to the broker: the pieces brokers look for before they pay.
Track every dollar
See which claims are pending, paid or denied so nothing you're owed gets forgotten.
One-Tap Detention Claims
Most apps we compared leave the follow-up to you. GetDockPay carries the claim from the dock to the broker's inbox and keeps following up — the broker pays you directly, and we never take a cut.
One tap at the dock
GPS grabs the facility, timestamps lock in your arrival, dock-in, and departure. With Pro, your phone reminds you to tap when you pull in. Your proof starts building itself.
Your claim builds itself
Free-time window, hourly rate, billable minutes — calculated automatically. No math, no spreadsheets, no guessing.
Proof package sent in seconds
Timestamped log, GPS coordinates, BOL and photos (and your ELD log, with Pro) assembled into one claim that is hard for a broker to wave off. Sent by email.
Automatic follow-upPro
No response? Pro emails the broker the Second, Third and Fourth Notice on day 3, 7 and 14 when their email is on file, so nothing slips through the cracks.
Payment tracking
Every claim is tracked: submitted, paid or denied. Mark it paid or denied and the notices stop, and the result feeds the Broker Pay Score. See exactly how it works.
When the money lands
Claim marked paid, and it feeds your tax report automatically. That's the whole point.
✓ Free to log stops and see what you're owed • Pro $24.99/mo or $239.99/yr for arrival reminders, sending claims and automatic follow-ups
Detention pay questions, answered
Straight answers to what truck drivers ask about detention time and getting paid.
What is detention pay for truck drivers?
Detention pay is money you're owed for time spent waiting at a shipper or receiver beyond a set free-time window, usually two hours. It is billed to whoever is on your rate confirmation — on a brokered load, that is the broker, not the facility that made you wait. Most contracts pay it by the hour once free time runs out; ATRI's 2024 study put the median at $50 an hour for truckload, $60 for refrigerated and $80 for specialized freight. More: what is detention pay? GetDockPay stamps that time with GPS when you tap Arrived and Departed (with Pro, your phone reminds you when you pull in), so you can prove and claim what you're owed.
When does detention time start?
Usually after two hours of free time: 67% of carriers that charge detention start at the two-hour mark, 12% at one hour and 6% at three (ATRI, 2024). Your rate confirmation decides when the clock starts, often the appointment time if you arrived on time. GetDockPay timestamps your arrival and dock time so the exact moment detention begins is documented.
How much detention pay am I owed?
Whatever your rate confirmation says. ATRI found median detention fees of $50 an hour for truckload, $60 for refrigerated and $80 for specialized freight in 2023, and OOIDA members put a fair rate at $75 (median, 2023 survey). Try the detention pay calculator. GetDockPay calculates the exact amount based on your free-time window, your hourly rate, and the detention time it recorded.
Why do detention claims get denied?
Common reasons are missing arrival or departure times, no signed BOL with in and out times, no notice to the broker while you waited, and a bill that doesn't match the rate con. ATRI's 2024 study found 94.5% of carriers charge detention, but they bill it only 75% of the time, and only 55% of those invoices get paid. Timestamped records of arrival, dock-in and dock-out and a signed bill of lading are what GetDockPay produces. The fix for each reason: detention claim denied.
How much money do drivers lose to detention?
The U.S. DOT Inspector General estimated that detention is linked to $1.1 to $1.3 billion a year in lower earnings for for-hire truckload drivers, or $1,281 to $1,534 per driver (2018). In OOIDA's 2023 survey, members waited about 14.3 hours a week to load and unload, and 17% collected no detention pay at all. GetDockPay is built to help you document and bill that time.
Who actually pays detention — the shipper or the broker?
On a brokered load, the broker pays. Your contract is the rate confirmation, and it is between you and the broker — the shipper or receiver that made you wait has no agreement with you. The broker may recover the cost from their customer afterward, but that is their business, not yours. If you are leased to a carrier, the carrier pays you; if you haul under a direct shipper contract, the shipper pays. The rule that covers every case: whoever is on the rate confirmation is who owes you. That is also why getting detention terms in writing before you roll matters so much.
What is a Dock Score and a Broker Pay Score?
They are two community scores built from real drivers' stops and claims. The Dock Score tells you whether you will sit at a facility — average wait time and how often it runs past your free-time window. The Broker Pay Score tells you whether you will actually get paid — the percentage of detention claims that broker pays, their average days to pay, and their denial rate. The dock costs you time; the broker owes you money, so GetDockPay scores them separately.
Who is GetDockPay for?
GetDockPay is built for owner-operators, leased-on drivers and small fleets who wait at docks and want a fast, reliable way to track detention time and file claims built to get paid. Running a few trucks? Your company name, MC and remit-to print on every invoice.
I’m leased to a carrier. Does it work for me?
Yes. Put your carrier where the broker goes when you log the stop. The invoice and the proof go to them. Your lease sets the detention terms, so check it. Owner-operators on their own authority send it to the broker.
I use a factoring company. Can I still use it?
Yes. Your GPS-stamped time record and invoice are the proof brokers and factors look for. Ask your factor how they handle detention: some advance only what’s on the rate con, so a revised rate con that includes detention helps. If your broker has your factor’s notice of assignment, the broker pays your factor, not you, so put your factor’s details in Edit Profile → Remit payment to. They print on your invoice.
Detention pay guides for truck drivers
Plain-English answers to what drivers search for, with a source behind every number.
You already did the waiting. The only question is whether you get paid for it.
Built for owner-operators, leased-on drivers and small fleets. Not dispatchers.
Ready to stop working for free?
GetDockPay is on the App Store and Google Play. Log your next stop on the free plan — no card, no catch — and upgrade to Pro when you're ready to send the claim.
